Terms of Service

Welcome to IssaBudget. These Terms of Service (the “Terms”) are an agreement between you and Skin by Issa, LLC, a Florida limited liability company (“IssaBudget”, “we”, “us”) that governs your use of the IssaBudget application and website at issabudget.com (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. What the Service is

IssaBudget is budgeting and business management software for beauty and personal care businesses. It helps you plan your money with envelopes, record sales and spending, keep a client list, manage your service menu, and see reports built from what you record. The Service is a bookkeeping and planning tool: it works with the information you enter, and its numbers are only as accurate as those entries.

2. Your account

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate information when creating an account and to keep your sign-in credentials safe. You are responsible for activity that happens under your account, including activity by team members you invite. Tell us right away at support@issabudget.com if you believe your account has been accessed without permission.

3. Subscription and billing

The Service is offered as a monthly subscription per business account. Prices are shown at signup and on issabudget.com. Subscriptions renew automatically each billing period until you cancel. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period, and amounts already paid are not refunded except where the law requires. If we change prices, we will tell you at least 30 days before the new price applies to you. If a free trial is offered, its length and conditions are stated at signup.

4. Your data belongs to you

Everything you record in the Service (your transactions, envelopes, clients, services, vendors, and notes) is your data. We claim no ownership of it. You grant us only the limited rights needed to operate the Service: to store your data, process it, back it up, and display it to you and the team members you invite. You can export your data from the Service, and you can ask us for a copy at any time. If you close your account, we will make your data available for export for 30 days after closure, after which we may delete it from active systems.

5. Your clients’ information

The Service lets you record information about your own clients, such as names, contact details, birthdays, visit history, and service notes. You are responsible for that information: you confirm that you have the right to record it and that you use it lawfully. Brief service-safety notes (for example, an allergy to a product) are an expected part of running your business. The Service is not a medical records system, and you agree not to use it to store medical diagnoses, treatment records, or other information that health privacy laws treat as protected health records. We process your clients’ information only to provide the Service to you, and we never contact your clients or use their information for our own purposes. See our Privacy Policy for details.

6. Not financial, tax, or legal advice

The Service organizes the numbers you give it. It does not provide financial, tax, accounting, or legal advice, and nothing in the Service should be treated as such. Sales tax rates, tax filings, payroll, and how you pay yourself are your responsibility; verify them with your accountant or tax professional. Reports and dashboards reflect your entries, and you should confirm important figures against your bank and your accountant before relying on them.

7. Acceptable use

You agree not to misuse the Service. That includes: using it for unlawful purposes; trying to access another tenant’s data; probing, scanning, or testing the security of the Service without written permission; reverse engineering or copying the Service to build a competing product; reselling access; sending malware or abusive traffic; or using the Service to store content you have no right to store. We may suspend or terminate accounts that violate this section, with notice where practical.

8. Availability and changes to the Service

We work to keep the Service available, fast, and safe, and we back up data regularly. No backup system is infallible, so we encourage you to use the export tools periodically to keep your own copies of records your business cannot afford to lose. If we learn of a security incident affecting your data, we will notify you as required by applicable law. Even so, the Service is provided on an “as is” and “as available” basis: we do not promise uninterrupted or error-free operation. We improve the Service continuously and may add, change, or remove features. If we discontinue the Service entirely, we will give you at least 60 days’ notice and a way to export your data.

9. Disclaimer of warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

10. Limitation of liability

To the fullest extent permitted by law, IssaBudget will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost data, arising from your use of the Service, including damages arising from unauthorized access to or alteration, loss, or theft of data, except where caused by our own gross negligence or willful misconduct. Our total liability for all claims relating to the Service is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

11. Indemnification

You agree to defend and hold IssaBudget harmless from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your violation of the law, or your infringement of the rights of another person, including your clients’ privacy rights.

12. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you materially violate these Terms, if your subscription remains unpaid after notice, or if we must do so to comply with the law. Sections 4, 5, 6, and 9 through 15 survive termination.

13. Changes to these Terms

We may update these Terms as the Service evolves. If a change is material, we will notify you (for example, by email or a notice in the app) at least 14 days before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law rules. Disputes will be resolved in the state or federal courts located in Florida, and both parties consent to their jurisdiction. If any provision of these Terms is found unenforceable, the rest remains in effect.

15. Contact

Questions about these Terms: support@issabudget.com. We read everything.