Delete your account

You can close your IssaBudget account yourself, from inside the app, in about a minute. Closing stops your subscription, and after thirty days everything in the account is deleted for good.

1. From inside the app

Sign in, open Settings (on your phone, the gear in the top corner of any screen; on a computer, your studio’s name at the top of the menu), and scroll to the last card, “Close your account”. Read what it says, then confirm. The same card is on the billing page if your trial or plan has ended and the app no longer opens.

2. What happens next

Your subscription stops and the app closes right away. For thirty days your books are still yours: you can download every transaction as a spreadsheet file, or reopen the account and pick up exactly where you left off. After that day, everything is deleted for good: your transactions, envelopes, accounts, clients and their notes, services, vendors, receipts, settings, and your login itself. We keep only what the law requires us to keep, such as billing records for tax purposes (Privacy Policy, section 8).

3. If you can no longer sign in

Write to support@issabudget.com from the email address on the account and ask us to close it. We will confirm the request with you at that address and close the account for you; the same thirty-day window and the same deletion apply. We respond within 30 days, and usually much sooner.

Want a copy before you go? Every transaction can be downloaded at any time from Activity, and the Terms (section 4) describe your rights to your data. Sign in to begin.